Smart healthcare has become a top priority in the global healthcare industry in recent years. The application of new technologies such as cloud computing, IoT, data analysis, and AI to improve efficiency and quality of healthcare services is at the heart of smart healthcare. However, at present, smart healthcare applications primarily focus on medical treatment, e.g., using AI for medical image analysis and diagnosis. There are still relatively few applications that focus on healthcare management. This underlines the lack of attention to the contributions that management aspects can make to enhancing efficiency and quality of healthcare services.
According to Anita Lee, Sales Manager at Advantech iHealthcare, healthcare management covers many different aspects, including not only human resources administration but also the functioning of hospital facilities and assessments of whether provided healthcare services meet regulatory standards and patient needs. To achieve high-quality healthcare management, data integration and real-time data visualization are vital.
When the manufacturing industry transitioned to industry 4.0, data on basic equipment, production, and factory environment was integrated in command centers, enabling supervisors to properly monitor the production status in their factories. Similarly, the healthcare industry should build data-driven smart healthcare command centers where all data related to medical equipment, patient wards, outpatient clinics, the overall environment, and patients’ physiological information are integrated on single platforms. Such platforms can provide meaningful and critical data for medical and administrative staff to make appropriate decisions.